Legal Documentation

Cookie Policy

Last updated: March 2026

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. RooMates uses cookies to make our platform work reliably, remember your preferences, and understand how people use the site so we can keep improving it. We are committed to being transparent about every cookie we use.

Cookies We Use

Essential Cookies
Required

Strictly necessary for RooMates to function. They enable secure login, session management, and access to protected pages like your booking dashboard. You cannot opt out of these.

Session authenticationCSRF security tokensUser preference storage
Analytics Cookies
Optional

Help us understand how visitors interact with RooMates — which pages are most visited, where users drop off, and how we can improve the experience. All data is anonymised.

Page view countsSession durationNavigation paths
Functional Cookies
Optional

Remember your preferences to give you a more personalised experience — such as your saved search filters, preferred region, or last-viewed hostels.

Search filter memoryRegion preferenceRecently viewed hostels
Third-Party Cookies
Optional

Set by trusted external services we integrate with — such as mapping providers for hostel location views and payment gateway widgets. These parties have their own privacy policies.

Map tile providersPayment gateway widgetsEmbedded media players

Managing Your Cookie Preferences

1

Browser Settings

Most browsers let you view, block, or delete cookies through their settings menu. Note that blocking essential cookies will prevent RooMates from functioning correctly.

2

Platform Preferences

You can update your non-essential cookie preferences at any time from your account settings on RooMates.

3

Opt-Out Links

For third-party analytics tools, you may use their dedicated opt-out mechanisms — for example, the Google Analytics Opt-out Browser Add-on.

Disabling optional cookies will not affect your ability to browse hostels or complete bookings on RooMates. Only essential cookies are required for the platform to function.

Cookie Retention Periods

Session cookies — deleted when you close your browser.
Persistent cookies — stored for up to 12 months, then auto-deleted.
Analytics cookies — retained for up to 13 months.
Third-party cookies — governed by the respective provider's policy.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our services. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Cookie Questions?

Reach out to our privacy team and we will be happy to explain exactly how we use cookies.

Version 1.0 · Effective March 2026 · RooMates